Professional Experience: 
       

City of Philadelphia, Office of Human Resources                                                                                                                        
Aug. 2008- Present

  Human Resources Professional – Civil Service Exam Analyst

Job Announcements:

Ø  Create and post job announcements for the City of Philadelphia on a bi-weekly basis;

Ø  Gather vacancy information from departmental human resources personnel as needed.

Candidate Selection: 

Ø  Review candidate applications and resumes and research qualifications and credentials;

Ø  Make final determinations of candidate qualifications for open positions;

Ø  Address questions and concerns from employees and potential candidates.

Exam Analyst:

Ø  Develop Civil Service employment exams for departments such as Revenue, Health and Recreation;

Ø  Research subject matter experts for participation in test development;

Ø  Research resource materials for highly technical exams;

Ø  Control for validity during the examination process;

Ø  Analyze exam scores to establish job eligibility and rank of candidates.

Classification and Compensation

Ø  Conducts classification surveys for major occupations;

Ø  Conducts job analyses interviews;

Ø  Prepares classification reports;

Ø  Presents information to pay evaluation committees;

Ø  Revises existing class descriptions and develops new class specifications.

Special Projects:

Ø  Participate on department restructuring assignments by performing job audits, creating job specifications and participating in civil service testing to restructure and staff a department.

City of Philadelphia, Department of Human Services                                                                                       

Nov. 2003 – Aug. 2008

  Social Work Services Manager                                                                                                 

Intake/Investigations: 

Ø  Interview and investigate various parties within the span of 48 hours of allegations of abuse or neglect;

Ø  Assessed crisis issues to determine severity and potential resolutions;

Ø  Controlled the environment in regards to safety for both contracted staff and families in need; 

Ø  Presented cases that involved severe child abuse or negligence issues to family court officials;

Ø  Initially developed service plans for contracted workers to implement;

Ø  Enjoyed a fast paced environment which required long hours and flexibility.

Family Service/Ongoing Services: 

Ø  Conducted onsite visits to families in their homes and children in out of home placement to assess services that were being provided;

Ø  Planned and conducted interagency service meetings to modify and enhance the initial service plans created for families;

Ø  Successfully evaluate program quality and effectiveness as they relate to an individual's or a group's needs; recommending modifications when appropriate;

Ø  Made final decisions on families needs for ongoing services;

Ø  Prepare and presented project updates to family court on a six month schedule for all cases;

Ø  Employ tact and judgment in dealing with sensitive or personal problems and hostile attitudes;

Ø  Establish rapport and cooperative relationships with individuals with social and emotional problems;

Ø  Establish and maintain effective working relationships with public and private social service officials, representatives of community organizations, associates and the general public;

Ø  Conduct other duties as assigned.